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Used Car Buyer’s Guide

This guide provides answers to some of the more frequently asked questions regarding the purchase of a used car. It covers the purchase of used cars and light trucks from a licensed dealer.

It does not apply to used cars that you purchase from someone in a private sale (consumer to consumer) or new vehicles purchased from a dealer.

Consumer Protection

What does the Enforcement Services Division investigate?


Complaints may include but are not limited to: 
•    private sales of motor vehicles
•    the activity of licensed or unlicensed dealers, 
•    Title fraud, 
•    odometer fraud, 
•    identification fraud, 
•    insurance fraud, 
•    automobile identification, 
•    automobile theft, and 

Motor Vehicle Laws and Rules

Administrative Procedure Act (State Rule-making)

In response to a decades-long concern about regulatory activity, the federal government and many other states have adopted administrative procedure acts. The intent has been to improve public access to agency decision-making and to increase awareness of agency rules.

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