Electronic Visit Verification (EVV) Web Browser Notice

Jun 16, 2022

Effective Monday, July, 18, 2022, Sandata will update their web browser security requirements. Users accessing the Sandata EVV and Aggregator portal on or after July 18^th must use up-to-date web browsers to access these tools. If web browsers remain out-of-date after the update, you may not be able to access the Sandata EVV portals.

Please update your browser of choice to the latest version:

• Google Chrome version 102.0 or higher
• Microsoft Edge version 100.0 or higher
• Mozilla Firefox version 101.0 or higher

Below are links to instructions on how to update each supported browser:

• Google Chrome
• Microsoft Edge
• Mozilla Firefox

There is no impact to providers using Sandata Mobile Connect or Telephony Visit Verification (TVV).

If you experience technical difficulties on or after July 18, 2022, please contact Provider Services by email or call (866) 690-5585 Option 3.