Electronic Visit Verification (EVV) Online Training Available

There are no additional live trainings for EVV scheduled after April 25, 2024. Providers can request Ad Hoc EVV Training by emailing MihmsTraining@gainwelltechnologies.com to schedule a training.

Register for online trainings through Absorb: 

  • You can register for online trainings through the Absorb training platform. The Absorb training system allows providers to register for trainings more than once. If this is your first time using the Absorb training platform, go to the Absorb training site and follow the instructions to create your login credentials.   

Getting Started  

Maine has an open EVV system platform that allows providers to use the State-offered EVV system or their own EVV system to connect with MIHMS. Visit our EVV webpage to learn about system set up, service codes that require EVV visit records, implementation tips, frequently asked questions, and more.  

To begin using the State EVV System:

  • Please follow the instructions in the EVV System Set-Up Options section of the EVV webpage. If you have not yet logged into the State EVV System, your account may require a password reset. Please contact Provider Services for assistance at 1-866-690-5585, option 3.  

To begin using an Alternate or 3rd Party EVV system:

  • Please review the Alternate EVV Systems document. The process for integrating an Alternate or 3rd Party EVV system is dependent on how long the provider and/or vendor takes to complete their steps. The minimum time to complete the alternate system integration process is eight weeks. If you are planning to utilize an Alternate or 3rd Party EVV system, we encourage you to use the State EVV system until you have completed the Alternate EVV System integration process.  


See the EVV webpage for more details about EVV requirements.  

Please contact Provider Services with questions:  

  • 1-866-690-5585, option 3.

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