Attention EVV Providers: Inactive Client (Member) Status

Dec 11, 2023

Periodically, Sandata may change a client’s status from active to inactive for reasons such as losing MaineCare coverage or no longer receiving personal care, home health, or hospice services.

The default view in the Sandata portal is to show active clients. To see inactive clients, go to Data Entry, then to the status field within the Clients>Search Clients>Status panel. Select “Inactive,” as shown below.

 

 

Please contact Provider Services with questions:  

• EVV email box  

• 1-866-690-5585, option 3