Attention MaineCare Members: Extended Hours for the MaineCare Pharmacy Help Desk

In response to the technical issues affecting MaineCare members’ ability to get prescriptions, we are extending the hours for the Pharmacy Help Desk. MaineCare members may contact the MaineCare Pharmacy Help Desk team this Saturday, March 9, 2024, during these hours:    

  • 9am to 12:00pm     

  • 1pm to 4pm   

Pharmacists are working hard during this outage to continue to provide much needed medications and we would like to thank you for your patience.  Pharmacists are still required to check eligibility and that may require a bit more time to fill your prescription. 

To reach a MaineCare Pharmacy Help Desk representative, please call  

1-866-796-2463. You may experience delays due to call volume.