How to Request a Review of your Child Support Order
Individuals Receiving Support
Option 1: Use the “Contact Us” link from within the Customer Portal.
Option 2: Call the Case Review Unit: 1-800-371-7179 (Maine only), or at 207-624-7830
Option 3: Submit the online form or email case.review@maine.gov
Option 4: Send a mail request to:
Case Review Unit, DSER
11 SHS, 109 Capitol Street
Augusta, Maine 04333
Fax: 207-287-6882
Individuals Paying Support
Option 1: Use the “Contact Us” link from within the Customer Portal.
Option 2: Call or email your local Child Support office at:
- Biddeford Office
- Phone: 286-2533 or 800-322-1919
- Email:biddefordchildsupport.dhhs@maine.gov
- Sanford Office
- Phone: 490-5468 or 800-482-0790
- Email: sanfordchildsupport.dhhs@maine.gov
- Portland Office
- Phone: 822-2068 or 800-482-7520
- Email: portlandchildsupport.dhhs@maine.gov
- Lewiston Office
- Phone: 795-4390 or 800-482-7517
- Email: lewistonchildsupport.dhhs@maine.gov
- Augusta Office
- Phone: 624-8020
- Email: augustachildsupport.dhhs@maine.gov
- Rockland Office
- Phone: 596-4255 or 800-432-7802
- Email: rocklandchildsupport.dhhs@maine.gov
- Bangor Office
- Phone: 561-4154 or 800-432-7825
- Email: bangorchildsupport.dhhs@maine.gov
- Ellsworth Office
- Phone: 664-1484 or 800-432-7823
- Email: ellsworthchildsupport.dhhs@maine.gov
- Caribou Office
- Phone: 493-4090 or 800-432-7366
- Email: caribouchildsupport.dhhs@maine.gov
- Intergovernmental Office (Out of State Payors)
- Phone: 624-5475 or 800-452-1926
- Email: igochildsupport.dhhs@maine.gov
Next Steps
After you have submitted a request to review your child support order it will be forwarded to one of our field offices for evaluation.
To determine whether present circumstances support order modification, the Division will need to obtain certain financial information from both parents and about certain expenses for the child or children covered by the order.
As soon as the review is complete, we will contact you with our findings.
Additional Information on the Order Review process
If the present court order or administrative decision is less than three years old, the amount of the child support obligation cannot be increased unless the Court or Administrative Hearing officer finds that the amount of the child support obligation under the Maine Child Support Guidelines is greater or less than the present obligation by more than 15%.
Although the Division's review may indicate that a legal action to increase your child support order should be started, it cannot guarantee success in the action or even that a decrease will not be ordered. The result will depend on what the Court or Administrative Hearing officer finds the facts to be after hearing both sides.