OFI Update (12/8): December SNAP benefits are being issued as usual. Please continue to report household changes and complete Renewals, Six Month Reports, Applications as usual.
The Office for Family Independence (OFI) connects Maine families to benefits and services that foster health, safety, resilience, and opportunity and help them to meet a wide variety of needs. Our Office is comprised of three divisions: Eligibility Services, Child Support Services and Disability Determination Services.
Stay connected! OFI helps nearly one in three Mainers through vital programs that strengthen health, stability, and wellbeing. Sign up for updates so you’ll be the first to know about important changes that may affect you or the people you support—helping you stay informed and prepared. Sign up for OFI updates.
The OFI Eligibility Call Center is available from 7:00AM to 4:00PM, Monday through Friday, at 1-855-797-4357. Please listen carefully to the menu to select the right option for assistance. There are times where the OFI Eligibility staff may call you for more information or a SNAP or TANF interview. We recommend adding our number (1-855-797-4357) to your contacts list to help prevent missing our call! If you have questions or concerns about your EBT account please call the number on the back of your card, 1-800-477-7428, or the OFI Eligibility Call Center even if you get a text or e-mail asking you to contact a different number.
More Programs and Services
My Maine Connection (MMC)
My Maine Connection (MMC)—is OFI's online portal for applications, renewal, and change reporting. It's the fastest way to submit and receive information from our Office. Visit www.MyMaineConnection.gov to create an account today!
OFI 101: MaineCare, SNAP, TANF and More
OFI 101 is a no-cost webinar for community partners and others who help Maine people navigate OFI benefits. We welcome case managers, social workers, community partners, and others who help people navigate the OFI systems for MaineCare, SNAP, GA, TANF, and other OFI benefit programs.
Maine Education Savings Plan
NextGen 529 is Maine's education savings plan that many Maine families use to invest for higher education. Financial Wellness Activity Grant (FWG) available to families who qualify for needs-based programs. To learn more, call 1-800-228-3734 or visit their Financial Wellness Grant website.
Home Energy Assistance Program (HEAP)
The Home Energy Assistance Program (HEAP; also sometimes called LiHEAP) helps qualified homeowners and renters pay for heating costs. Benefits include help paying for fuel and emergency fuel delivery. To learn how to apply, visit Maine Housing's website.
Register to Vote
Voting is the right and responsibility of all citizens in Maine. Mainers have the opportunity to determine who will be elected to a number of important positions including State Legislature, U.S. Congress, U.S. Senate, and the Presidency. Mainers can register to vote in-person before or on Election Day. Learn more about registering to vote