Atrezzo Upgrade
On Monday, November 7, 2022, Kepro will upgrade their web-based platform to Atrezzo Next Generation. The Atrezzo Next Generation (ANG) platform is an improved interface with enhanced security features such as Multi-Factor Authentication (MFA). ANG brings the Maine Administrative Services Organization (ASO) an even more flexible, intuitive, and highly automated system that streamlines the utilization review and reporting processes for clients and providers. ANG fulfills all components of the scope of services defined in the Maine ASO UM program, as it offers the modularity and flexibility needed to evolve with the ever-changing healthcare technology landscape. Our flexibility comes from ANG’s best-in-class platform, custom-built by Kepro, which will be rapidly configured and tailored to meet ASO’s unique program needs.
Training Plan and Resources
Kepro will utilize a fully functioning array of resources including training manuals, informational materials, webinars, and training videos. Training materials will be placed on the Maine ASO client website, located at http://www.qualitycareforme.com/. Training sessions include a recorded demonstration in a live webinar to allow discussion and answer questions. There are several modules for providers to attend based on user role permissions. Providers can register at the links for the session date and time that works best for their availability.
Please select one training date/time below for the appropriate training sessions:
Module 1 – Provider Portal Login and Multifactor Authentication Registration
30-minute duration; 11 sessions
Who should attend Module 1? This training is for provider administrators who are responsible for adding and managing users for local management. All time is listed in EST.
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Atrezzo Provider Account Login and Multi-Factor Authentication |
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Date |
Time |
Registration |
Module |
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Monday, October 10 |
9:00am |
Provider Portal Login Provider Multi-Factor Registration Provider Administrator Role
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Wednesday, October 12 |
4:00pm |
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Monday, October 17 |
1:00pm |
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Friday, October 21 |
9:00am |
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Monday, October 24 |
10:00am |
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Wednesday, October 26 |
9:00am |
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Monday, October 31 |
11:00am |
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Wednesday, November 2 |
4:00pm |
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Friday, November 4 |
9:00am |
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Monday, November 7 |
9:00am |
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Tuesday, November 8 |
10:00am |
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Module 2 – Submitting Prior Authorization Requests
60-minute duration; 17 sessions
Who should attend Module 2? This training is for all users to learn how to submit a request and how to manage a request once it’s submitted. All times are listed in EST.
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Atrezzo Case Creation and Follow-Up |
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Date |
Time |
Registration |
Module |
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Tuesday, October 11 |
12:00pm |
The following topics will be reviewed at each training:
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Thursday, October 13 |
9:00am |
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Friday, October 14 |
2:00pm |
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Tuesday, October 18 |
12:00pm |
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Wednesday, October 19 |
9:00am |
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Thursday, October 20 |
2:00pm |
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Tuesday, October 25 |
2:00pm |
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Thursday, October 27 |
3:00pm |
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Friday, October 28 |
2:00pm |
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Tuesday, November 1 |
10:00am |
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Thursday, November 3 |
12:00pm |
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Friday, November 4 |
12:00pm |
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Monday, November 7 |
12:00pm |
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Tuesday, November 8 |
2:00pm |
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Wednesday, November 9 |
9:00am |
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Thursday, November 10 |
9:00am |
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Friday, November 11 |
9:00am |
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Module 3 – Specialty Processes
Who should attend Module 3? This training is for all users to learn how to complete specialty processes within the Atrezzo portal. These training sessions are pre-recorded, and no registration is required.
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Curriculum |
Module |
Video Link |
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Atrezzo Specialty Processes |
SMI Termination Request |
All specialty processes will be available online on October 17th, 2022, at: https://me.kepro.com/resources/training/ |
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Critical Incident |
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Referral Refusal |
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LTSE/Baxter Invoicing |
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OBH Invoice Reporting |
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SUD TEDS-NOMS Training |
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MaineMOM |
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OHH New Submission Guidelines |
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Referral Management Process
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Veteran’s Case Management |
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Adverse Decision |
For additional training requests, please email ProviderRelationsME@kepro.com.
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