Atrezzo Upgrade – Create a Case Wizard Enhancement

Jan 27, 2023

On Monday, November 7, 2022, Kepro upgraded their web-based platform to Atrezzo Next Generation (ANG). The ANG platform is an improved interface with enhanced security features such as Multi-Factor Authentication (MFA).   

As part of the ANG upgrade, Kepro’s Create a Case Wizard Enhancement will improve user experience by guiding the user through submitting a request in a step-by-step manner, rather than requiring the user to expand individual ribbons to input information. 

A training video explaining the Create a Case Wizard Enhancement has been posted to Kepro’s website under the provider training tab. For additional training requests, please contact Kepro Provider Relations or by calling 1-866-521-0027, Option 3.