By The Numbers - Office of Behavioral Health (OBH) | Department of Health and Human Services

Details

Office of Behavioral Health (OBH)

Engagement

Number of unique guests seen at the Living Room Crisis Center (LRCC) in Portland – Aggregation: Sum

Metric Explanation: The number of unique guests seen at the Living Room Crisis Receiving Center (LRCC) in Portland, ME.

The LRCC provides crisis care in a warm and welcoming environment in downtown Portland, providing an interim option between mobile crisis, law enforcement intervention, and the emergency department.

It is located at 62 Elm Street in Portland and can be reached by calling (207) 535-2096.

Number of StrengthenME unique interactions – Aggregation: Sum

Metric Explanation: The number of individual and family support encounters as well as the number of group education or group support participants each quarter.

The number of individual encounters is unique, and the number of group encounters is unique, but there may be overlap if someone got an individual session and attended a group session within the same quarter.

Number of OPTIONS encounters – Aggregation: Sum

Metric Explanation: The total number of OPTIONS (Overdose Prevention Through Intensive Outreach, Naloxone, and Safety) encounters each month.

The number of encounters is not de-duplicated because we do not currently collect identifying information to protect the nature of the OPTIONS relationship.

Maine Crisis Line (MCL) and 988 Answered Call Volumes – Aggregation: Sum

Metric Explanation: The total number of calls answered by Maine’s Crisis Hotlines includes calls to the Maine Crisis Line (MCL) and 988 Lifeline calls answered in Maine. The two lines provide support for individuals or families experiencing a behavioral health crisis, including thoughts of suicide and/or self-harm.

Free, confidential, 24/7 support is available at 1-888-568-1112 (MCL) and 988.

Utilization

Number of unique individuals admitted to Private Nonmedical Institutions (PNMIs) (PNMI Admissions) – Aggregation: Sum

Metric Explanation: The average number of unique individuals admitted to a PNMI (Private Nonmedical Institution) program across the three months corresponding to each quarter. PNMIs provide integral and intensive mental health treatment and rehabilitative services for people with mental illness.
* Given the potential for overlap across months, quarterly and yearly metrics represent the average monthly figures within the same period.

Number of unique individuals served by the PNMI program (PNMI Census) – Aggregation: Average

Metric Explanation: The total number of unique individuals each month served by the PNMI (Private Nonmedical Institution) program, which provide integral and intensive mental health treatment and rehabilitative services for people with mental illness.

Number of Housing Resources Used – Aggregation: Average

Metric Explanation:Number of unique individuals and families that were housing vouchers across the three months corresponding to each quarter.

Impact

Substance Use Disorder (SUD) Treatment Admissions – Aggregation: Sum – Aggregation: Average

Metric Explanation: The number of unique individuals that were reported to be admitted into substance use disorder (SUD) treatment in a quarter or year. Providers are supposed to enter their data in real time, but in some instances, there may be a delay in reporting.

Number of Peer Coaches Trained – Aggregation: Sum