- Details
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Office of Behavioral Health (OBH)
Engagement
Number of unique guests seen at the Living Room Crisis Center (LRCC) in Portland – Aggregation: Sum
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Metric Explanation: The number of unique guests seen at the Living Room Crisis Receiving Center (LRCC) in Portland, ME.
The LRCC provides crisis care in a warm and welcoming environment in downtown Portland, providing an interim option between mobile crisis, law enforcement intervention, and the emergency department.
It is located at 62 Elm Street in Portland and can be reached by calling (207) 535-2096.
Number of StrengthenME unique interactions – Aggregation: Sum
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Metric Explanation: The number of individual and family support encounters as well as the number of group education or group support participants each quarter.
The number of individual encounters is unique, and the number of group encounters is unique, but there may be overlap if someone got an individual session and attended a group session within the same quarter.
Number of OPTIONS encounters – Aggregation: Sum
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Metric Explanation: The total number of OPTIONS (Overdose Prevention Through Intensive Outreach, Naloxone, and Safety) encounters each month.
The number of encounters is not de-duplicated because we do not currently collect identifying information to protect the nature of the OPTIONS relationship.
Maine Crisis Line (MCL) and 988 Answered Call Volumes – Aggregation: Sum
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Metric Explanation: The total number of calls made to the Maine Crisis Line (MCL), a crisis hotline that provides call, text, and chat support for individuals or families experiencing a behavioral health crisis or having thoughts of suicide and/or self-harm.
Free, confidential, 24/7 support is available at 1-888-568-1112.
Utilization
Number of unique individuals admitted to Private Nonmedical Institutions (PNMIs) (PNMI Admissions) – Aggregation: Sum
- Metric Explanation: The number of unique individuals admitted to a PNMI (Private Nonmedical Institution), which provide integral and intensive mental health treatment and rehabilitative services for people with mental illness.
Number of unique individuals served by the PNMI program (PNMI Census) – Aggregation: Average
- Metric Explanation: The total number of unique individuals each month served by the PNMI (Private Nonmedical Institution) program, which provide integral and intensive mental health treatment and rehabilitative services for people with mental illness.
Number of unique individuals and families that were actively using vouchers – Aggregation: Average
- Metric Explanation: The number of unique individuals that were actively using housing vouchers each month.
Impact
Number of unique individuals admitted into substance use disorder (SUD) treatment – Aggregation: Sum
- Metric Explanation: The number of unique individuals that were reported to be admitted into substance use disorder (SUD) treatment in a given month. Providers are supposed to enter their data in real time, but in some instances, there may be a delay in reporting.
Number of Peer Coaches Trained – Aggregation: Sum
- Metric Explanation: The unique number of peer coaches trained each quarter.
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