Re-entry Update #3

May 25, 2022

Good Afternoon,

On May 31, we will distribute the DHHS Telework Approval Form. To assist you in filling it out, we have posted slides that will walk you through the approval form. They are available on our Office Re-entry Planning for DHHS Staff site (you can click the link or find them under “About Us” and “Staff”).

You will have until July 1 to fill out the DHHS Form. Supervisors will review the forms from June 20 to July 29.

Re-Entry Update #1

April 27, 2022

Good Afternoon,

The Maine Department of Health and Human Services (Department) has begun both ending its pandemic footing and preparing for a permanent telework policy effective September 6, 2022. We are calling the transition from April 25 to September 6 a “return to offices” or “re-entry” for short.

Change of Edit 6075 from Deny to Warn, CR 109501

We have identified a defect in Edit 6075 logic which is causing some claims submitted by Rural Health Clinics (RHC), Federally Qualified Health Centers (FQHC), Indian Health Services (IHS) providers, and School Health Center providers with paid encounter services to incorrectly deny the T1015 service. We will notify you when this issue is corrected and affected claims will be reprocessed. No provider action is needed. 

Please contact your Provider Relations Specialist, Tia Bolduc, with any questions.

COVID-19 Vaccines, Pre-Exposure Prophylaxis, and Treatment for Non-Hospitalized Patients

COVID-19 vaccination remains the best way to prevent infection, hospitalization, and death. COVID-19 vaccination is recommended for individuals five years and older; a booster dose is recommended for individuals 12 years and older, and a second booster is authorized for individuals 50 years and older. 

Patients who are moderately or severely immunocompromised should receive additional vaccine doses and may also receive pre-exposure prophylaxis to further reduce the risk of infection, hospitalization, and death.   

​Health PAS Online Portal Intermittent Issues

We understand you may be experiencing issues with the Health PAS Online Portal. You may have extended wait times, timing out of applications, and no response when attempting to view and submit prior authorizations, adjusting claims, or accessing certification submissions.

We are working to correct the issues as soon as possible and will send another message when they are resolved.
Please contact Provider Services with questions by email or call 1-866-690-5585.

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