Bureau of Consumer Credit Protection

🛈 DPFR is currently experiencing technical issues with its phone system resulting in long wait times and challenges accessing voicemail. We apologize for the inconvenience. While we work to resolve this problem, please consider contacting us via email at CCP.PFR@maine.gov or by contacting a member of our team directly by email. Thank you for your patience.

Welcome to the website of the Bureau of Consumer Credit Protection, an agency within the Department of Professional and Financial Regulation. The Bureau oversees many aspects of the consumer finance industry, including non-bank mortgage lenders, debt collectors, loan brokers, retail creditors, money transmitters, consumer reporting agencies, student loan servicers, and non-bank ATMs. We appreciate your visit to our homepage and look forward to assisting you.

2025 Renewal Forms

NMLS License Renewals

The 2025 Renewal Period ended Dec. 31, 2024. The Reinstatement Period has begun and will end at midnight EST on Feb. 28. The NMLS Call Center (1-855-665-7123) is available to assist during reinstatement from 9 a.m. – 9 p.m. EST, Monday – Friday, but will be closed for observed Federal holidays. The best times to call are early mornings (9 – 10 a.m. EST) and evenings (after 5 p.m. EST).