Attention MaineCare Providers: Processing Delays for Enrollment and Revalidation

MaineCare is experiencing a high volume of enrollment cases and Gainwell Technologies is experiencing staffing shortages. These challenges cause provider enrollment and revalidation cases to take longer to process than normal, some taking over 60 days to complete. We understand that these challenges may impact your day-to-day operations. 

Rate Determination Initiation Notice for a New Service Model Under Review for Future Proposal as MaineCare Benefits Manual (MBM), Section TBD: Palliative Care Interdisciplinary Team Services

This bulletin provides notice that the Department has initiated a rate determination process* for a new service model under review for future proposal as MBM, Section TBD: Palliative Care Interdisciplinary Team Services. The Office of MaineCare Services will conduct this rate determination with data and cost analytics support from the National Academy for State Health Policy’s (NASHP’s) Institute to Improve Care for People with Serious Illness.

DHHS Announces New Director of the Office for Family Independence

Oct 10, 2023

Today, the Maine Department of Health and Human Services (DHHS) announced that Ian Yaffe will become the new Director of the Office for Family Independence (OFI) and current OFI Director Tony Pelotte will become a Senior Advisor for Eligibility System Reform in the Commissioner’s Office effective October 30, 2023. These changes will expand capacity and increase the Department’s ability to respond to Maine’s changing demographics, economy, and policies.

Temporary Nurse Agencies

What is a Temporary Nurse Agency?

A Temporary Nurse Agency (TNA) is a business entity or subdivision thereof of a business entity that primarily provides nurses, certified nursing assistants and other qualified staff to another organization on a temporary basis within the State of Maine. A TNA does not include an agency licensed in the State of Maine as a home health care services provider. To search for a registered TNA in Maine, click here.

Attention Providers of Section 67 Nursing Facilities (NF): Optional State Assessment (OSA) and Federal Minimum Data Set (MDS) Assessments Required

Effective October 1, 2023, Federal MDS assessments no longer support Resource Utilization Group (RUG) III/IV grouper calculations. MaineCare reimburses NFs using a modified RUG III grouper calculation. NFs perform MDS assessments on NF residents which determines both resident level of care and NF reimbursement. This federal change will impact how NFs submit information to the Centers for Medicare & Medicaid Services (CMS) and MaineCare.   

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