Local Health Officer Training

Section 5: Solving the Problem

More to the Picture Than Meets the Eye

Mold is a good example of a unique situation requiring a case-specific solution.

Since mold always involves excess moisture, the solution to correcting a mold problem, is simply to remove the source of moisture in the home. Without removing the moisture's source, mold will return even if you remove it completely. In other words, you must determine the cause.

It is best to identify the source of moisture that allowed the mold to grow in that location.  Inform the landlord that the source of the moisture must be repaired first, or the mold growth will reappear.  Generally, if mold is present, and depending on the size of the affected area, the landlord should clean the area as soon as possible.

Investigate the situation thoroughly without finding fault. Speak with the tenant and then the owner to determine where the moisture is coming from.  The problem can originate from sudden water releases, like a burst pipe or large spill that goes untreated, or from a chronic condition, such as a leaking roof or plumbing.

If you determine that the owner or landlord is on the property, be prepared to visit that individual as a common courtesy. The owner in these situations should not be made to feel blindside about the problem. They may say something like: "If the tenant had a problem why didn't she just call me…."

Recognize that owners of rental properties may have to deal with many stresses. Do not assume they do not care or are uncooperative - it is usually the opposite.

It is not always necessary to hire a professional to cleanup mold growth from a home. In fact, some mold simply requires a little household mold removal- using liquid dish detergent and water - to get the home back to being healthy once again.

Note: The more you understand a problem, the better you are able to identify the solution. 

 

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