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Local Health Officer Training
Section 8: Conclusion Course Review and Evaluation
This section provides the major points covered in this LHO online training.
As you have seen in this introductory course, the LHO position is more complex than one might think. You will play many roles as the LHO: mediator, problem solver, enforcer, investigator, and a reporter to Maine CDC. A great positive is that you are not alone. By working with other municipal officials in your municipality as well as the District Liaison within your district you will be forming important relationships to assist each other in resolving problems.
Promote Excellent Customer Service. Good customer service is generally being polite and helpful in a problematical situation.
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