Local Health Officer Training

Section 4: Appointments and Duties

LHO Complaint Flowchartworker

Steps to Follow When Processing Reported Complaints or Issues

1. Document

2. Verify

3. Meet

4. Follow Up

5. Support

6. Check Status

7. Second Request to Resolve the Problem

8. Town's Decision

Place your cursor on any of the 8 steps, click on the link, to see a detailed explanation of each stepe.

 

LHO Standard Complaint Flowchart (Word*) (new window)


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