Quality Assurance

The provision of emergency medical services is at the crossroads of the community’s healthcare system, its public health system, and its public safety system. In this unique role, EMS providers routinely work side by side with other medical professionals from the hospital, medical, and clinic environments, as well as with their counterparts from the
fire, rescue and law enforcement disciplines. Regardless of the type of organization that provides prehospital emergency medical response, the prevailing factor we must always acknowledge is that EMS is a patient care entity.  As such, providers and agencies must be willing and able to engage in quality improvement activities, as do all other healthcare professionals, to ensure that patients receive timely medical care from well-trained and competent individuals.

Visit our Publications or click on the link below to download the Maine EMS Quality Improvement Program Manual.

 Maine Quality Improvement Program manual - January 2012(PDF)